🔒 Personal Data Protection

twmmk's Privacy Policy

This policy clearly explains how we collect, use, and protect your personal information.

Last Revised: 29 October 2026
This Privacy Policy ("Policy") explains the personal data we collect when you use the twmmk platform (https://twmmk.app), how we use it, and how we protect it. By continuing to use the platform, you are considered to have agreed to this Policy. If you do not agree, you should not use the platform.

Personal Information We Collect

twmmk collects the following categories of personal information in order to provide our services and ensure account security—

1.1 Registration and Account Data

  • Name — the name or username provided when creating an account
  • Myanmar National Registration Card (NRC) Number — for user verification
  • Date of Birth — required to verify that you are 21+
  • Contact Details — phone number or email provided during registration
  • Account Login History — login date, time, and device/mobile IP address

1.2 Payment Data

  • Payment Method — KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer
  • Deposit / Withdrawal History — amount, date, transfer ID and payment status
  • Bank Account Details — saved bank information for withdrawal transactions

Note: We never store your full payment card number or bank card PIN.

1.3 Gaming Activity Data

  • Game History — play time, game type, bet amount and win/loss results
  • Bonus Claims — tracks requests and wagering progress
  • VIP Level History — cashback records and result history for reward calculations

1.4 Technical Data

IP Address Browser Type Device OS Session Cookies Referrer URL Platform Version

This technical data is used to check platform stability, prevent fraud and deliver a smooth user experience.

How Your Data Is Used and Why

The personal information we collect is used only for the following purposes—

  • Account Management: To create, maintain and secure your account
  • Payment Processing: To verify deposits and withdrawals and ensure payouts within one hour
  • KYC Compliance: Age verification for 21+ and financial fraud prevention
  • Service Improvement: To understand player behaviour and make the platform better
  • Communication and Support: To assist you via 24/7 Live Chat and send important announcements
  • Security Checks: To prevent unauthorised access to the platform and monitor suspicious activity
  • Bonuses and Promotions: To verify wagering requirements on our offers and calculate VIP cashback

Third-Party Sharing Policy

twmmk does not sell, rent or trade your personal information in any way. We share data with third parties only in the limited circumstances below—

  • Payment Providers: KBZPay, Wave Money, AYA Pay, CB Pay and banks receive only the minimum data needed to confirm payments
  • Fraud Prevention Services: Verification tools that help protect the platform
  • Legal Requirements: Data may be disclosed as required by law in the event of legal proceedings or court procedures
  • Business Transfers: Data may be involved in a merger or acquisition, but users will be notified in advance
Any data sharing is carried out strictly within our security rules and limits, and third parties are not permitted to redistribute personal data.

Data Retention Period

We retain data until the purpose is fulfilled or the legal requirement is met—

  • Account Data: Kept for an appropriate period after account closure in line with legal requirements
  • Payment Records: Kept for the period required for financial transaction records
  • Game Records: Retained to resolve disputes and ensure fairness
  • Communication Data: Kept for a period after customer support resolution for audit purposes
  • Cookies and Technical Data: Session cookies — deleted when the browser is closed; Persistent cookies — deleted when their set expiry period ends

Personal Data Security Measures

twmmk has put technical and organisational measures in place to protect your data—

SSL Encryption

All data transmitted between the platform and your browser is protected with SSL/TLS encryption.

Access Control

Only authorized staff with a need-to-know basis can access personal data.

Data Breach Notice

If a data breach occurs, affected users will be notified as quickly as possible.

Regular Security Audits

The platform is regularly checked for security vulnerabilities and any issues are fixed immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve platform performance—

  • Essential Cookies: Required for account session management and security functions. These cookies cannot be disabled.
  • Functional Cookies: Used to remember language preferences and game settings.
  • Analytics Cookies: Used to understand how the platform is used and to improve our services.

You can disable non-essential cookies through your browser settings, but some platform features may no longer work.

Your Rights

Every user of twmmk has the following rights regarding their personal data—

Right to Access

You can request to see what personal data we hold about you.

Right to Correct

You can request corrections to any inaccurate or incomplete personal data.

Right to Delete

You can request deletion of personal data that is not required by law to be retained.

Right to Data Portability

You can request your data be provided in a readable format.

Right to Restrict

You can withdraw your given consent and request that data processing be restricted.

Contact Us

To exercise any of the above rights, contact us at [email protected]

Protection for Under 21

twmmk is a platform for users aged 21 and above only. We do not intend to collect personal data from anyone under 21. If we find during registration or gameplay that someone has not passed our age verification, that account will be immediately closed and related data removed. If you are aware of anyone under 21 participating, please notify us at [email protected]

Policy Updates

We may update this policy when our services change or legal requirements change. All policy changes will be announced on this page by updating the "Last revised date". We recommend checking this page regularly to stay informed of the current policy. Continued use of the platform after any updates will be taken as acceptance of the revised policy.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach twmmk through the following—

Email Contact

[email protected]

Live Chat Contact

You can reach us instantly via 24/7 Live Chat (Myanmar language) on the platform.

Requests will be handled as quickly as possible, and we may ask you to verify your account details to confirm the reason for your data request.

What You Should Know About Personal Data Protection

Frequently asked questions from players about twmmk's Privacy Policy

twmmk protects all payment data with SSL encryption. We never store your full card number or PIN. We only share the data required for payment verification with providers such as KBZPay, Wave Money, AYA Pay, and CB Pay.

You can send an email to [email protected] to request a data edit or deletion. You can also contact us through 24/7 Live Chat on the platform. We may ask you to verify your account before processing the request.

No. twmmk will never sell, rent, or trade player personal data to third parties. We only share limited data with essential partners such as payment providers, and they are required to handle it in line with our privacy standards.

After account closure, your data will be retained for a period as required by law. Financial records such as payment history may be kept until the legally required retention period is met. Once that period ends, your data will be securely deleted.

If a data breach occurs and we determine that your data has been affected, we will notify you immediately through the contact method registered on your account (phone number or registered details). We will clearly explain what personal information may have been impacted and what steps are being taken to protect you.

Essential Cookies are required to maintain your session and keep your account secure, so disabling them will prevent core functions such as logging in, depositing/withdrawing, and playing from working properly. Analytics and Functional Cookies can be turned off, but your platform experience may differ.

When we update our policy, we will announce the change by updating the "Last Revised Date" on this page. Players who have provided contact details may also be notified through the platform. You should check this policy page regularly. Continuing to use the platform after a policy update will be taken as your acceptance of the revised policy.